ORDER HANDLING AND TRACKING.
You can check on your order status through My Account. When your order has been dispatched for delivery we will send you a confirmation email. This email includes the freight providers name and your order tracking number.
Once your order is collected by Australia Post, or the courier, we have no control over it. Any enquiries about your delivery need to be directed to the courier.
Each order may be sent to only one delivery address. Please ensure the address is correct.
Please note, we do not deliver to a PO Box
We ship every business day. Orders placed by 10am any business day will be shipped the same day, and orders after 10am will be shipped the next business day.
Freight is calculated based on the cubic weight of the products being ordered and the distance between us and you.
Freight is calculated after a delivery postcode or delivery address has been entered. You may be able to estimate the freight prior to checking out by selecting a ‘Post Code’ when viewing your order in the shopping cart.
All orders are shipped with “Authority to Leave” at your address.
We ship to most countries around the world from Australia. We use a range if international couriers.
When you enter your address at checkout the shipping price will be shown. International orders from Yagya are charged in Australian dollars. The exchange rate is determined by International credit cards or banks who may add their own fees.
Custom fees and taxes on orders may be charged by the destination country. These charges must be paid by the person receiving the parcel. Yagya has no control over customs policies and charges, which can vary from country to country.
If delivery is refused, all costs incurred for the return of goods will be charged to the customer. Please list any specific instructions for delivery when placing your order.